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Global Employee Concierge for Key International Hires
Ongoing, human-led support for international employees and their families after the move, helping them settle into a new country and navigate the practical realities of life there.
HOW THE SOLUTION
WORKS
Understand the person and destination
We establish the employee's practical requirements, family circumstances and destination before or around arrival.
Agree the support
We agree what Akkar will coordinate, where the service begins and ends and who the employee can contact.
Support arrival and settling in
We coordinate the agreed practical support as the employee begins life in the new country.
Continue support as needs evolve
The employee retains a point of contact for agreed practical requirements and changes after the initial relocation period.
You moved a key person across the world. They arrived. Then a different set of challenges began. Your new hire just moved across the world. The move is complete. Settling in is not.
Housing, banking, healthcare, schooling, transport and local administration can quickly become time-consuming for someone new to a country. Akkar coordinates what comes next, helping them settle in.
• Senior or business-critical hires relocating internationally
• International hires moving with a partner or family
• Businesses extending support beyond the initial relocation
• People teams managing ad-hoc questions from relocated employees
Housing, banking, healthcare, schooling, transport and local administration can quickly become time-consuming for someone new to a country. Akkar coordinates what comes next, helping them settle in.
• Senior or business-critical hires relocating internationally
• International hires moving with a partner or family
• Businesses extending support beyond the initial relocation
• People teams managing ad-hoc questions from relocated employees
Relocation gets someone to the country. Settling in continues long after arrival. The practical issues outside work can involve different providers, unfamiliar systems and questions the employee has never needed to solve before. Akkar provides a consistent human point of contact as they establish life in their new location.
Support That Continues After Arrival
Relocation gets someone to the country. Settling in takes longer.
Akkar provides a POC to coordinate agreed practical support as employees and their families settle in.
What this solution delivers
Practical guidance around the systems, services and everyday requirements an employee needs to understand when establishing themselves in a new country.
Support around agreed areas such as housing, utilities, banking, transport and other practical requirements involved in setting up life locally.
Where relevant, support can extend to schooling, healthcare and practical requirements for a partner or dependants moving with the employee.
The employee has a clear person to approach for agreed settling-in and practical questions rather than working out which provider or internal team owns each issue.
Unfamiliar local processes and practical requirements can be coordinated with the appropriate provider or specialist, reducing the amount the employee has to navigate alone.
The questions that arise in the first week are different from those that appear several months later. The support can evolve as the employee becomes established.
Where Akkar has supported the relocation, concierge support can continue beyond arrival rather than ending once the move is complete.
Where Akkar coordinates payroll, EOR or other employment services, relevant employee questions can be directed to the appropriate team.
The employee does not need to explain their situation from the beginning each time a new requirement arises. Akkar keeps the agreed support connected around the person.
Want key international hires supported beyond arrival?
Tell us who needs support, where they are based or moving to and which practical issues need attention. We'll discuss the scope of support.
