Global Employee Concierge for Key International Hires
Ongoing, human-led support for international employees and their families after the move — helping them settle into a new country and navigate the practical realities of life there.
HOW THE SOLUTION
WORKS
The employee, family circumstances, destination and practical requirements established before or around the point of arrival.
The areas Akkar will coordinate, the boundaries of the service and the employee's dedicated point of contact agreed from the outset.
Practical requirements coordinated through the first stages of establishing life in the new country.
The employee retains a point of contact for agreed practical requirements and changes after the initial relocation period.
You moved a key person across the world. They arrived. Then a different set of challenges began. Housing. Banking. Healthcare. Schools. Transport. Local administration. The everyday questions that are simple when you know a country and time-consuming when you do not.
Akkar gives them somewhere to turn.
• Senior or business-critical hires relocating internationally
• Employees settling into an unfamiliar country
• International hires moving with a partner or family
• Businesses looking to extend support beyond the initial relocation
• People teams managing ad-hoc questions from relocated employees
• Organisations that want a more considered experience for key international hires
Akkar gives them somewhere to turn.
• Senior or business-critical hires relocating internationally
• Employees settling into an unfamiliar country
• International hires moving with a partner or family
• Businesses looking to extend support beyond the initial relocation
• People teams managing ad-hoc questions from relocated employees
• Organisations that want a more considered experience for key international hires
Relocation gets someone to the country. Settling in continues long after arrival. The practical issues outside work can involve different providers, unfamiliar systems and questions the employee has never needed to solve before. Akkar provides a consistent human point of contact as they establish life in their new location.
What this Engagement Delivers?
Practical guidance around the systems, services and everyday requirements an employee needs to understand when establishing themselves in a new country.
Support around agreed areas such as housing, utilities, banking, transport and other practical requirements involved in setting up life locally.
Where relevant, support can extend to schooling, healthcare and practical requirements for a partner or dependants moving with the employee.
The employee has a clear person to approach for agreed settling-in and practical questions rather than working out which provider or internal team owns each issue.
Unfamiliar local processes and practical requirements can be coordinated with the appropriate provider or specialist, reducing the amount the employee has to navigate alone.
The questions that arise in the first week are different from those that appear several months later. The support can evolve as the employee becomes established.
Where Akkar has also supported the relocation, concierge support can continue the relationship beyond arrival rather than ending once the move is complete.
Where Akkar coordinates payroll, EOR or other employment services, relevant employee questions can be connected with the appropriate team.
The employee does not need to start again with a new contact each time a practical requirement changes. Akkar keeps the agreed support connected around the person.
Want key international hires supported beyond arrival?
A first conversation will help establish who is moving, where they are going and what level of ongoing support would make the transition easier to manage.
